On Monday, March 23rd, 2020 Governor Whitmer issued the “Stay Home, Stay Safe” order that ceased operations for all non-essential business due to the Coronavirus outbreak. Although it was initially unclear whether “household goods” movers were considered “essential,” we decided to suspend all moving operations until both further clarity was provided, and enough time elapsed to determine if any employees exhibited symptoms of the virus. We felt it would be irresponsible to continue operating without first determining whether we were helping the situation, or unknowingly making it worse. Shortly after the executive order was placed into effect, it was confirmed that “movers and relocation services” were deemed essential. We could have began operating immediately, but we delayed our operations until Wednesday, April 1st, 2020. This allows us time to confirm the health of our employees before sending them into your home. This was not a decision we took lightly, as we had to reschedule numerous moves and cancel many others. However, we believe this was the right decision and stand by it.
We deeply understand the responsibility that comes with our decision to remain open. In addition to abiding by all recommendations mandated by the CDC, we have also enacted several policy changes that protect our employees and our valued customers. These changes include, but are not limited to:
- No direct contact with our customers
- Employees will be required to sanitize our truck (interior/exterior) before and after each move.
- We will not operate in an environment where more than 10 people are present (employees + customers).
- At least 6 ft. of distance is required between employee and customer at all times.
- We are encouraging our customers to allow our employees to wash their hands as needed.
- Single-use gloves can be used upon request.
- We are kindly ask our customers to clean/disinfect all frequent contact area within their home (doorknobs, furniture contact points, etc.).
- Single-use pens and styluses will be made available to complete paperwork.
By taking these steps, we are confident that we can safely operate until the situation improves. We look forward to continuing to safely serve the communities of southeastern Michigan.
Warren Bryan (Owner)